Frequently Asked Questions
Everything you need to know about your new favorite jewelry.
What materials are used in Melinda Maria jewelry?
Our pieces are crafted using high-quality materials, primarily featuring 18k gold plated over brass or sterling silver, and embellished with our signature simulated diamonds and semi-precious stones.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, avoid contact with perfumes, lotions, and water. We recommend storing your pieces in their original microfiber pouch and wiping them with a soft cloth after each wear.
What is your return and exchange policy?
We offer a 30-day return window for most items in their original, unworn condition. Please note that for hygienic reasons, certain items like earrings may be subject to specific return restrictions.
Do you offer international shipping?
Yes, we ship our jewelry worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Does my jewelry come with a warranty?
Yes, we stand behind our quality. We offer a one-year warranty against manufacturing defects from the date of purchase to ensure you can wear your sparkle with confidence.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey to your doorstep.